Thank you very much for your continued support of XYN Motion Studio.
As announced on June 25 and September 1, 2026, the Capture function has been separated from the XYN Motion Studio app and consolidated into the mocopi PC app as of October 1, 2026 (JST).
Following this change, XYN Motion Studio is now configured specifically for motion editing and motion data management.
If you wish to use the Capture function, please use the mocopi PC app.
Customers who activated their activation code in the XYN Motion Studio app by 11:59 AM (JST) on September 30, 2026, can continue to use the Capture feature after October 1, 2026, by entering the same activation code into the mocopi PC app.
How to check your Activation Code：
You can find your Activation Code on the card included with your Activation Code, or in the app under "Settings" > "Payment Information."
Please enter the Activation Code into the mocopi PC app to use the Capture function.
The period of use is subject to the validity period of the activation code for the XYN Motion Studio app.
We will continue working to improve and expand our services to deliver even greater value to our customers.
Thank you for your continued support of XYN Motion Studio and the mocopi PC app.
Customer Service Contact:
- Email: xynsupport@sony.com
- Phone: 877-305-7669
- Hours: Mon–Fri, 7:00 AM – 4:00 PM PT