Contact
This form is an inquiry form for XYN. Please use the following contact point depending on the nature of your inquiry.
For corporate customers, please use the corporate enquiry form.
For enquiries regarding personal information, please use the Sony Group Personal Information Inquiry Desk.
For inquiries regarding personal information if you live in the United States or Canada, please use the Sony Group Personal Information Inquiry Desk.
Please note that we will not be able to reply to inquiries about unreleased product information, product suggestions, or inquiries not related to products.
Your personal information (such as name, contact details, ID, model name and serial number of your product, inquiry and purchase history, etc.) provided to the above contact point will be shared with Sony Group Electronics affiliates and Sony Corporation as necessary in order to respond to consultations and inquiries regarding products and related services.
In addition, we may share personal information to sell products, provide related services, provide customer support, and refer to future product development and service improvement. In addition, The entity responsible for managing customer personal information at this contact point is Sony Corporation.
When we receive an inquiry from a customer regarding products or services provided by Sony Group Electronics affiliates and Sony Corporation, we may disclose your personal information to the affiliated company to a third party for the purpose of responding to your inquiry.
For Sony Corporation's policy on the handling of personal information, please refer to the Privacy Policy.
If you have submitted this form on a weekend or on a holiday, or depending on the content of your question, it may take several days to respond. Thank you for your understanding