PRIVACY POLICY FOR “mocopi”

This Privacy Policy applies to “mocopi” PC application, “mocopi” mobile application and “mocopi VR” PC application (collectively, the “Application”) , which is a companion application used with the“mocopi product(the ”Product”). This Privacy Policy explains our collection, use, sharing and other practices regarding your data when you use the Application. The Product and the Application together are referred to as the “Service”.

In this Privacy Policy, we use “SONY,” "we," "us," and "our" to refer to Sony Corporation. “SONY Affiliates” shall mean Sony Group Corporation, which is the ultimate parent company of SONY and any legal entities controlled by Sony Group Corporation. The term “control” in this context means the direct or indirect ownership of at least more than fifty percent (50%) of the voting interest in such corporation or the power in fact to control the management decisions of such entity.

This Privacy Policy only applies to the Service and is in addition to any other privacy policy that may apply to your interactions with SONY and Sony Affiliates or any third party, regarding their product, software or service.

  • What information does SONY collect?

    We collect and use information or data as described below, some of which may be considered personal information under applicable law in your jurisdiction, and it is collected when you choose to provide information to us or automatically when you use the Service (collectively, the “Collected Data”). To the extent permitted by law, we may create statistical data or other information that cannot be used to identify individual customers, and such information is not covered by this Privacy Policy.

    (i) Information about your device on which the Application is installed, the Application, and the Product:

    1. IP Address
    2. Unique installation-specific ID
    3. User ID
    4. IDFV
    5. Country / Region
    6. Information about the hardware (e.g., device name, the name of the Product) and the software (e.g., device OS, the version of device, the version of the Application, the version of the firmware of the Product)
    7. A token issued by Firebase Cloud Messaging (if your Installed Device is an Android based device) or Apple Push Notification service (if your Installed Device is an iOS based device)

    (ii) Information regarding the settings and usage of the Service:

    1. Number of avatars registered in the Application;
    2. Names of avatars used for the Service;
    3. Number of Products connected;
    4. The status of activation of the Service;
    5. The status of video recording, motion recording, and real-time transmission of motion data using the Service, as well as the status of operation of the Application and the Product; and
    6. Other information related to the settings, operation, and malfunctions of the Service.

    (ⅲ) Responses to the survey

    1. SONY may ask you through the Application whether you would like to participate in the survey. If you can answer the survey, SONY collects your response information.

    Please note that the following information is transmitted or stored in your device on which the Application is installed when you use the Service. This information is not transmitted to SONY, nor is the information accessed by SONY.

    1. Serial number of the Product;
    2. Bluetooth address of the Product;
    3. Values related to the motion to be captured from the gyro sensor; and
    4. Values related to the motion to be captured that are acquired from the accelerometer.

    In addition, if you link the Service to a third party product or service ("Third Party Service"), the following information will be sent from your device to the linked Third Party Service in accordance with your settings. This information is not transmitted to SONY, nor is the information accessed by SONY.

    1. Motion data generated by the Application.
  • How does SONY use the Collected Data?

    SONY uses your Collected Data for the following purposes:

    1. Providing the Service
      SONY uses the Collected Data to operate and provide the features/ functions of the Service (including distribution of updates).
    2. Business planning and forecasting
      SONY uses the Collected Data to formulate business strategy and conduct internal analysis for the purpose of understanding market and customer trend, region specific characteristics, and preliminary study of product/service improvement/development. For clarity, this does not include actual general marketing and targeted advertising.
      SONY may use Collected Data to ask you whether you would like to participate in one of our surveys for this purpose. You can decide not to participate in the survey by closing the browser or tabs of the survey at any point during the survey.
    3. Service improvement
      If you give us consent, SONY uses the Collected Data to improve and develop the Service. For this purpose, SONY will use Unity Analytics provided by Unity Technologies SF.
  • Who else has access to the Collected Data?

    The Collected Data may be made available to Sony Affiliates and to other third parties as well as those you choose to share the Collected Data with, as follows::

    1. Sony Affiliates
      The Collected Data may be shared with and used by other Sony Affiliates to pursue the activities related to the purposes set out in this Privacy Policy.
    2. Service providers
      SONY and Sony Affiliates may use third party service providers to process the Collected Data on our behalf for the purposes set out in this Privacy Policy. Such third parties include, IT service providers and data hosting providers.

      Our IT service provider includes Unity Technologies SF in the US, acting as our processor that provides an analytics service.

      Our hosting provider is Amazon Web Services in the US, acting as our processor.
    3. Business transfer
      In the event that SONY or a Sony Affiliate sells or transfers a portion or all of its business, the Collected Data may be transferred by SONY or such Sony Affiliate to the purchasing or acquiring entity as part of the transaction, including any due diligence process connected to the sale or transfer.
    4. Government Authorities/ Law Enforcement Officials
      The Collected Data may be disclosed to government authorities and/or law enforcement officials if required by the applicable laws.
    5. Other Unaffiliated Third Parties
      We may disclose the Collected Data to auditors or similar external consultants like lawyers or tax advisors, to defend and exercise our legal rights (e.g., enforcing compliance with the terms of use) and as we believe necessary to comply with our legal obligations. SONY may disclose any of the Collected Data if required or permitted by law, regulation or order, or if we believe in good faith that disclosure is reasonably necessary for us to protect or enforce the rights, property, safety or security of ourselves or others, to third parties including government authorities and law enforcement officials, and auditors and similar external consultants like lawyers and tax advisors.
    6. Firebase Cloud Messaging and Apple Push Notifications service
      “mocopi” mobile application uses Firebase Cloud Messaging, a service provided by Google for Android user, and Apple Push Notifications service, a service provided by Apple for iOS user, in order to provide you push notice function. To better understand how Google and Apple use the information they receive, visit:
      Google, https://policies.google.com/privacy
      Apple, https://www.apple.com/legal/privacy/en-ww/
  • Data Retention

    SONY will keep the Collected Data for as long as it is necessary for the relationship with you and the purposes detailed in Section 3 or otherwise permitted or required under applicable law.

    SONY may retain the Collected Data for an appropriate period to protect ourselves from legal claims, to administer our business, or to the extent permitted by applicable law, which may require us to hold the relevant Collected Data for specific periods.

  • Transfer of the Collected Data internationally and Consent to processing

    The Collected Data may be processed, stored and transferred to countries/regions outside your country/region of residence, including in particular the United States and Japan. By using the Service, or providing us with any information, you fully understand and consent to this transfer, processing and storage of your information in the United States, Japan and other jurisdictions, where the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.

  • Security

    SONY undertakes reasonable security measures designed to protect against the loss, misuse or alteration of the Collected Data. Although SONY strives to protect the Collected Data, SONY cannot guarantee or warrant the security of any Collected Data transmitted to SONY through the Service or that SONY stores on its systems or that is stored on SONY’s third party contractors' systems.

  • Policy Regarding Children/Minors

    This Application is intended for a general audience; the Application is not directed to and does not knowingly collect personal information from children without the consent of a parent or guardian. Depending on your country/region of residence, the threshold age for a child may differ. If you are a parent or guardian and are concerned that your child has provided SONY with personal information (as defined by applicable law), you should contact us as indicated below.

  • Changes/Policy Governs Use

    SONY reserves the right to make changes to this Privacy Policy and will notify you of any changes by prominently posting notice of the amendment on or within the Service. We may also provide notice to you in other ways, such as through contact information you have provided. You are advised to consult the posted Privacy Policy regularly for any changes.

    Your continued use of the Service after the posted effective date will constitute acceptance of, and agreement to be bound by those changes to the extent allowed by law.

  • Contact Us

    If you have any questions or comments about our practices regarding your Collected Data or about this Privacy Policy, please contact us at:

    https://www.sony-asia.com/microsite/privacypolicy/sg/

    Last Updated and Effective: July 25, 2025